Job Number: 17667

External Description:

Job title: Customer Service Professional

Location: Camberley Riverside Way

Contract length: 12 month contract

Shift Pattern:  Monday-Friday 9-5

Rate: PAYE

Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services, is currently seeking candidates for the position of Customer Service Professional on behalf of Siemens Healthineers.This role operates Monday to Friday. 

 Responsibilities:

• Generate RCO order confirmations as necessary.
• Create and verify reservations with distribution centers.
• Resolve export control check issues pertaining to the RCO business.
• Execute customer credit checks for RCO transactions.
• Place internal and external purchase orders and verify third-party order confirmations.
• Oversee the execution of invoicing for RCO business, adhering to agreed payment conditions.
• Conduct back-order processing, including verification of the balance between order and delivery, alignment with Business Management, customer communication, and processing of shortfalls.
• Assume responsibility for the customer complaint process.
• Issue credit notes for RCO business when required.
• Ensure proper archiving of relevant documentation, such as RCO customer orders, order confirmations, and invoices.

Key Skills required: 

• Knowledge of goods import and export processes.
• Self-motivation and ability to work to deadlines.
• Able to use MS Office to an intermediate level.Proficiency in SAP processes, specifically related to managing purchase and sales orders.

https://contractortalent.gr8people.eu/

Job Number: SIE1JP00035329

Community / Marketing Title: Customer Service Professional

Location_formattedLocationLong: Camberley Siemens, South West England GB